Legal Information
Please read these commercial terms carefully before purchasing our hardware solutions or using our Website.
These Terms and Conditions (“Terms”) govern your relationship, commercial transactions, and digital interactions with DANSKER (the “Company,” “we,” “us,” or “our”). By accessing our Website or procuring our products, you unconditionally agree to these Terms.
By accessing our website or purchasing our hardware solutions, you agree to be bound by these Terms. If you are acting on behalf of a company, you represent that you have the legal authority to bind that entity.
You must be at least 18 years old and a legally registered business entity or a professional representative to use our services and place commercial orders.
Users are responsible for maintaining the confidentiality of their account credentials. DANSKER reserves the right to terminate accounts that provide false information or engage in unauthorized activities.
All prices are quoted in USD (unless otherwise specified) and are subject to change without prior notice. Formal Quotations or Proforma Invoices (PI) are typically valid for a period of 7 days. DANSKER reserves the right to correct any pricing errors or technical inaccuracies on the website or in offline marketing materials.
An automated order acknowledgment does not constitute legal acceptance of an order. A contract is only formed when DANSKER issues a formal order confirmation or commences shipment. We reserve the right to limit order quantities or restrict services to specific geographic regions or customer categories.
DANSKER reserves the right, at its sole discretion, to refuse or cancel any order at any stage for reasons including, but not limited to:
Unless otherwise specified in a formal Quotation or Proforma Invoice, all international shipments are conducted under EXW (Ex Works) or FOB (Free On Board) terms (Incoterms® 2020). Specific logistics arrangements are subject to the written agreement between DANSKER and the Buyer.
Any delivery dates or lead times provided are estimates only and do not constitute a guarantee of delivery on a specific date. DANSKER shall not be liable for any losses or penalties resulting from delays caused by carriers, customs clearance, labor strikes, or other Force Majeure events.
The Buyer is responsible for all shipping charges, insurance premiums, and applicable import duties, Value Added Tax (VAT), or other customs-related fees in the destination country.
Risk Transfer: The risk of loss or damage passes to the Buyer as soon as the products are delivered to the first carrier or made available at the designated pickup point.
Title Transfer: Notwithstanding the transfer of risk, title to the products remains with DANSKER until full payment for the goods has been received.
The Buyer must inspect the shipment immediately upon arrival. Any claims for visible damage, packaging breaches, or quantity shortages must be filed in writing with DANSKER within 7 business days of receipt, accompanied by photographic evidence and the carrier’s inspection report. Failure to do so constitutes unconditional acceptance of the goods.
All returns, whether for repair, replacement, or credit, must be pre-authorized through our Return Merchandise Authorization (RMA) process. The Buyer must contact our support team with proof of purchase and a detailed defect report to obtain an RMA number. Packages returned without a valid RMA number will be rejected at the Buyer’s expense.
Products found to be functional or hardware defective upon initial unboxing must be reported within 7 business days of delivery, consistent with the inspection period outlined in Section 5. DANSKER will prioritize the replacement of DOA units after the defect is verified by our technical team.
As a B2B provider, DANSKER provides a Standard Limited Warranty (typically 12 months, unless otherwise specified) covering manufacturing defects in hardware. Our obligation is limited to repairing or replacing the defective part or product. This warranty does not cover damages caused by improper installation, misuse, unauthorized firmware modification, or accidents.
We do not offer refunds or returns for “change of mind,” overstocking, or market fluctuations. All commercial sales are final. Exceptional returns for non-defective items are at DANSKER’s sole discretion and may be subject to a 25% restocking fee, provided the products are in original, unopened, and resalable condition.
Unless otherwise agreed or required by law, the Buyer is responsible for all shipping costs, duties, and insurance associated with returning products to our designated service center. DANSKER will cover the cost of shipping the repaired or replacement unit back to the Buyer.
Customized products (OEM/ODM), software licenses, clearance items, and products with tampered serial numbers or warranty seals are strictly non-returnable and non-refundable.
All intellectual property rights, including but not limited to trademarks, service marks, logos (including “DANSKER” and “NAVURIS”), industrial designs, patents, copyrights, technical documentation, trade secrets, and proprietary algorithms, are the exclusive property of DANSKER or its respective licensors.
The software and firmware embedded in our hardware products are licensed, not sold. Any attempt to decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the firmware or software is strictly prohibited and may result in legal action.
Subject to a valid partnership agreement, DANSKER grants authorized B2B partners a limited, non-exclusive, non-transferable, and revocable license to use our product imagery, branding, and marketing materials solely for the purpose of promoting and reselling DANSKER products. Any modification of these materials requires prior written approval.
Any feedback, comments, or suggestions provided by users or partners regarding our products shall become the property of DANSKER, and we may use such information for product optimization or R&D without any obligation or compensation to the provider.
Upon the termination of a business relationship, all licenses to use DANSKER’s intellectual property shall immediately cease, and the Buyer must remove all proprietary assets from their websites and marketing platforms.
You may not use our products or website for any illegal purpose, nor may you transmit any malware, interfere with site security, or use our assets for unauthorized competitive analysis.
Our products and website services are provided “as is” and “as available.” While we strive for technical excellence, DANSKER makes no warranties that the website will be uninterrupted or error-free.
To the maximum extent permitted by law, DANSKER shall not be liable for any indirect, incidental, or consequential damages (including loss of profits) arising from the use of our hardware or services.
You agree to indemnify and hold DANSKER harmless from any claims, damages, or legal fees resulting from your violation of these terms or misuse of our technology.
These terms are governed by the laws of the Hong Kong Special Administrative Region (or the jurisdiction where our main headquarters is located).
Any disputes shall be resolved through amicable negotiation or, failing that, submitted to binding arbitration in the designated jurisdiction.
DANSKER reserves the right to modify these terms at any time. Significant changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.
If you have any questions or concerns regarding these Terms, please contact us at:
Hong Kong Office
Room 1801, Easey Comm. Bldg.,
253-261 Hennessy Road,
Wan Chai, Hong Kong
HQ & Manufacturing Base
No. 1, Zhangyang Fuzhu 3rd Street,
Zhangmutou Town, Dongguan City,
Guangdong Province, China
